If you need to contact us for any reason please use the contact support form located at the Mushbox™ website. Click here to go directly to the support form <

If you are located outside of the USA and Canada please be sure to email us and request a shipping quote before placing an order. The shopping cart system does not calculate international orders correctly for the shipping price. If you do submit an international order without getting a shipping quote first you will be contacted shortly after with an updated price for shipping to your location and you will have to approve or decline the order with the updated price.

Gift cards for credit card purchases.

For customers wanting to use a "gift card" or "debit" style credit cards there might be some problems accepting the order. The back of the card may have a website were you can register the card. Once it is fully registered you will have a better chance of it working with our website.

Orders with different billing and shipping information.

Sometimes you need to have the order shipped to a different address than the one used for billing. This is ok but we will require an extra step to verify your order. After submitting the order with a different address the support team will contact you via telephone to confirm the information with the card holder, after the details are verified your order will be shipped asap.

Discount, promo, and repeat customer codes.

If you have already purchased a mycodome you can get the upgrade options again at the same lower price you originally paid. Please contact us to request your repeat customer discount code. There is also other promotional codes you can find at the online mushroom communities such as Shroomtalk.com , you can also get lower prices at Mushbox and Spores101 by becoming a member.